Privacy Policy
Effective Date: 12 March 2026
Company: Dotcom Matrix 360 Ltd
Contact Email: support@dotcommatrix360.com
1. Overview
This Privacy Policy explains how Dotcom Matrix 360 Ltd collects, uses, and protects your information when you use this website or contact us.
By using this website, you agree to the terms outlined in this Privacy Policy.
2. Information We Collect
We may collect the following information:
Full name
Email address
Phone number
Company name
Website URL (if provided)
Appointment and consultation details
Any information you submit through contact forms, booking forms, or email
Browser and website usage data
We do not knowingly collect sensitive personal data.
3. How We Use Your Information
We use your information to:
Respond to inquiries
Schedule and manage consultations
Send reminder and follow-up notifications
Provide consulting services
Communicate regarding your request
Improve our services and website
Maintain website security and functionality
We only use your data for legitimate business purposes.
4. SMS Communications
By providing your phone number through our consultation booking forms, you consent to receive reminder and follow-up SMS notifications from Dotcom Matrix 360 Ltd related to your scheduled consultation, appointments, and service inquiries.
Message and data rates may apply depending on your mobile carrier and plan.
Users may opt out of receiving SMS messages at any time by replying STOP to any message. For assistance, users may reply HELP or contact us directly at support@dotcommatrix360.com.
We do not share mobile phone numbers or SMS consent information with third parties or affiliates for marketing purposes.
Message frequency may vary depending on appointment activity, user interaction, and support requirements.
5. Data Sharing
We do not sell, rent, or trade your personal information.
We may share data only when necessary with:
Service providers such as hosting, scheduling, communication, or analytics platforms
Legal authorities if required by law
Trusted partners assisting with operational services
6. Data Storage and Security
We take reasonable steps to protect your data from unauthorized access, misuse, or disclosure.
Your information is stored securely and only accessible to authorized parties.
However, no internet transmission or storage method can be guaranteed to be completely secure.
7. Data Retention
We retain your information only as long as necessary to:
Respond to your inquiry
Provide services
Manage consultations and communications
Meet legal or operational requirements
8. Your Rights
You may request to:
Access your personal data
Correct inaccurate information
Delete your data
Opt out of future communications
To make a request, contact:
9. Cookies
This website may use basic cookies and analytics technologies to:
Improve user experience
Analyze website usage
Improve website functionality
You can disable cookies through your browser settings.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
12. Contact
If you have any questions about this Privacy Policy, contact us at:
Dotcom Matrix 360 Ltd
Registered office:
20-22 Wenlock Road
London, England
N1 7GU
Email: support@dotcommatrix360.com